Emergency Dispatcher Trainee — Start Your Public Safety Career

Emergency Telecommunicator Services; Las Cruces (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Dona Ana, NM, is recruiting Dispatcher Trainee and Telecommunicator Trainee positions. These roles provide a structured introduction to emergency communications, with training under qualified instructors to learn call-taking, incident documentation, and operation of communications systems.

Responsibilities expand as skills are demonstrated, and completion depends on training milestones, certifications, and agency standards.

Qualifications

• High school diploma or equivalent commonly required.
• Basic computer skills and clear communication.
• Willingness to receive feedback and complete assessments.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Dona Ana, NM, is recruiting Dispatcher Trainee and Telecommunicator Trainee positions. These roles provide a structured introduction to emergency communications, with training under qualified instructors to learn call-taking, incident documentation, and operation of communications systems.

Responsibilities expand as skills are demonstrated, and completion depends on training milestones, certifications, and agency standards.