Emergency Fire Dispatcher: Critical Incident Communications

911 Emergency Communications; Hampton (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Professional development

Job summary

911 Emergency Communications in Southampton, NJ is seeking Fire Dispatcher professionals to coordinate emergency responses, verify locations, alert units, and maintain clear radio communication. The role requires precise data entry, knowledge of fire response protocols, and the ability to work rotating shifts including nights and weekends.

Applicants should have a high school diploma or GED, comfort with computer systems and maps, and may need fire dispatch or EMS dispatch training depending on

Qualifications

• High school diploma or GED required.
• Experience with computer systems and accurate data entry.
• Fire dispatch certification or emergency medical dispatch training may be required.
• Ability to work rotating shifts including nights, weekends, and holidays.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry accuracy

Clear reporting

Multitasking

Education

High school diploma or GED

Tools

Computer systems

Mapping software

Radio consoles

Job description

911 Emergency Communications in Southampton, NJ is seeking Fire Dispatcher professionals to coordinate emergency responses, verify locations, alert units, and maintain clear radio communication. The role requires precise data entry, knowledge of fire response protocols, and the ability to work rotating shifts including nights and weekends.

Applicants should have a high school diploma or GED, comfort with computer systems and maps, and may need fire dispatch or EMS dispatch training depending on