Emergency Dispatcher Trainee – Start a Public Safety Career

County Emergency Communications; Oak Park (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications is offering Dispatcher Trainee / Telecommunicator Trainee opportunities in Chicago Park. Trainees will learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training includes classroom instruction, simulations, and supervised console assignments, with schedules that may include nights, weekends, holidays, and overtime as trainees progress through stages and certifications.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience, although individual employers may establish additional prerequisites.
• Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Education

High School Diploma or Equivalent

Job description

County Emergency Communications is offering Dispatcher Trainee / Telecommunicator Trainee opportunities in Chicago Park. Trainees will learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training includes classroom instruction, simulations, and supervised console assignments, with schedules that may include nights, weekends, holidays, and overtime as trainees progress through stages and certifications.