Emergency Dispatch Trainee — Start Public Safety Career

911 Emergency Communications; La Harpe (IL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in La Place, IL is seeking Dispatcher Trainee and Telecommunicator Trainee positions. Trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Training may include classroom instruction, simulations, and supervised console assignments, with schedules that may include nights, weekends, holidays, and overtime as required by the employer.

Qualifications

• High school diploma or equivalent.
• Trainee positions for applicants without dispatch experience.
• Basic computer skills and clear communication.
• Accurate typing and willingness to receive feedback.
• Customer service or telephone experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Practice confirming locations and gathering incident details.
• Develop accurate typing and CAD (computer-aided dispatch) skills.
• Study service-area geography, maps, and jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Computer skills

Clear communication

Education

High school diploma or equivalent

Job description

911 Emergency Communications in La Place, IL is seeking Dispatcher Trainee and Telecommunicator Trainee positions. Trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Training may include classroom instruction, simulations, and supervised console assignments, with schedules that may include nights, weekends, holidays, and overtime as required by the employer.