Emergency Dispatcher: Real-Time Responder Coordination

911 Emergency Communications; Wildwood (MO); Presencial; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Training opportunities

Overtime pay

Descripción de la vacante

911 Emergency Communications in Wildwood, MO is seeking qualified dispatchers to connect callers with police, fire, and EMS resources. You will gather information, assess priority, and coordinate responses while documenting details in dispatch systems.

This role requires calm communication, strong typing, active listening, and the ability to work under pressure across rotating shifts, including nights, weekends, and overtime. Training and certifications are typically provided by the employer.

Formación

• High school diploma or equivalent commonly required.
• Useful skills: accurate typing, active listening, clear speech and basic computer proficiency.
• Testing scores, experience and training deadlines are determined by the official vacancy.

Responsabilidades

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel.
• Provide caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Conocimientos

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Educación

High school diploma

Descripción del empleo

911 Emergency Communications in Wildwood, MO is seeking qualified dispatchers to connect callers with police, fire, and EMS resources. You will gather information, assess priority, and coordinate responses while documenting details in dispatch systems.

This role requires calm communication, strong typing, active listening, and the ability to work under pressure across rotating shifts, including nights, weekends, and overtime. Training and certifications are typically provided by the employer.