Fire Dispatcher: Real-Time Emergency Communications

911 Emergency Communications; Riverside (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

911 Emergency Communications in Riverside, MO is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role requires precise information handling and clear radio communication, following established response plans and directives from authorized personnel.

Dispatchers must remain available for varied shifts, including overnight, weekends, holidays, and major incidents, with training and certification as required by the agency.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Computer proficiency

Education

High school diploma or GED

Tools

Dispatch software

Job description

911 Emergency Communications in Riverside, MO is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role requires precise information handling and clear radio communication, following established response plans and directives from authorized personnel.

Dispatchers must remain available for varied shifts, including overnight, weekends, holidays, and major incidents, with training and certification as required by the agency.