Emergency Dispatcher – Public Safety (Sign-On Bonus)

Durham County Government; Durham (NC); Vor Ort; USD 45.000 - 76.000; Vollzeit

Benefits dieser Stelle

Sign-on bonus

Vacation / Sick Time

Paid Holidays

Health Insurance

401k Retirement

Zusammenfassung

Durham County Sheriff's Office is seeking qualified Telecommunicator candidates to dispatch emergency vehicles, equipment and personnel on assigned shifts. The role involves answering emergency calls, data entry into CAD, radio communications and public data/advise.

Must work under close supervision with shift rotation including nights and weekends. The position requires citizenship, 18+ years, and a high school diploma; certification within one year is mandatory, with a sign-on bonus and

Qualifikationen

• Must be a US citizen, 18 years of age and a high school graduate or equivalent.
• Must successfully complete the NC Justice Academy Telecommunicator Certification within one year of hire.
• Completion of the basic Telecommunicator Certificate Course is preferred.

Aufgaben

• Receives emergency calls, determines location and nature of emergency and dispatches appropriate personnel and equipment.
• Enters data into a computer aided dispatch (CAD) system.
• Receives complaints and requests for service in person or by phone.
• Receives and transmits messages by radio and maintains radio log.
• Operates computer PIN terminal to transmit and receive data.
• Enters and modifies data stored in the national and state computer database.
• Takes telephone calls, provides information, data and advice to the public.

Kenntnisse

Type quickly

Communication

Stress management

Consolidated operating consoles

Ausbildung

High school diploma

Tools

CAD system

Jobbeschreibung

Durham County Sheriff's Office is seeking qualified Telecommunicator candidates to dispatch emergency vehicles, equipment and personnel on assigned shifts. The role involves answering emergency calls, data entry into CAD, radio communications and public data/advise.

Must work under close supervision with shift rotation including nights and weekends. The position requires citizenship, 18+ years, and a high school diploma; certification within one year is mandatory, with a sign-on bonus and