Fire Dispatcher — 24/7 Ops, Overtime & Training

County Emergency Communications; Sanford (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

County Emergency Communications in Sanford, NC seeks Fire Dispatcher candidates to coordinate critical emergency responses. You will receive incident information, document details, and alert responders while maintaining clear radio communications across units.

This role involves data entry, mapping, and working within established procedures. Applicants should be comfortable with computer systems, maps, and radio operations.

Qualifications

• High school diploma or GED commonly required.
• Fire dispatch certification may be required for certain assignments.
• EMD training or incident-management coursework can be preferred or required.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Job description

County Emergency Communications in Sanford, NC seeks Fire Dispatcher candidates to coordinate critical emergency responses. You will receive incident information, document details, and alert responders while maintaining clear radio communications across units.

This role involves data entry, mapping, and working within established procedures. Applicants should be comfortable with computer systems, maps, and radio operations.