Emergency Dispatcher: Police, Fire & EMS

Regional 911 Intake Solutions; Manchester (VT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Manchester, VT is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services. The role involves processing calls, verifying details, and routing units based on approved plans, with reviews of incident records and interagency communication.

Applicants typically need a high school diploma or equivalent. Some agencies provide cross-training; travel and rotating shifts may be required according to vacancies.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Manchester, VT is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services. The role involves processing calls, verifying details, and routing units based on approved plans, with reviews of incident records and interagency communication.

Applicants typically need a high school diploma or equivalent. Some agencies provide cross-training; travel and rotating shifts may be required according to vacancies.