Emergency Dispatcher: Life-Saving Communications Pro

Emergency Telecommunicator Services; Hillsboro (KY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

Emergency Telecommunicator Services in Hillsboro, KY seeks a 911 Emergency Dispatcher to connect callers with responders, gather essential information, and coordinate police, fire, or EMS per agency procedures.

The role requires calm communication, accurate data entry, and the ability to monitor multiple systems, with shifts that may include overnights, weekends, and overtime as needed.

Qualifications

• High school diploma or recognized equivalency required.
• Some agencies recruit entry-level applicants or require current certifications.
• Typing, listening, clear speech, and basic computer skills are essential.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority per agency procedures.
• Enter incident data into computer-aided dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Education

High school diploma

Job description

Emergency Telecommunicator Services in Hillsboro, KY seeks a 911 Emergency Dispatcher to connect callers with responders, gather essential information, and coordinate police, fire, or EMS per agency procedures.

The role requires calm communication, accurate data entry, and the ability to monitor multiple systems, with shifts that may include overnights, weekends, and overtime as needed.