Emergency Dispatcher: Calm, Critical 24/7 Communications

Emergency Telecommunicator Services

Saint Pete Beach (FL)

On-site

USD 40,000 - 70,000

Full time

5 days ago

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Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

Emergency Telecommunicator Services seeks qualified 911 dispatchers to connect callers with police, fire, or medical responders in St Pete Beach. The role requires calm communication, accurate data entry, and coordination across multiple emergency systems.

Responsibilities include validating locations, prioritizing incidents, and maintaining records while working with rotating schedules and potential overtime.

Qualifications

High school diploma or GED or equivalent may be required.
Typing and listening skills are essential for accurate data capture.
Ability to organize information under pressure and communicate clearly.

Responsibilities

Answer emergency and nonemergency calls within the assigned service area.
Confirm addresses, callback numbers, incident details, and safety concerns.
Assess call priority using agency procedures.
Enter incident information into dispatch systems.
Dispatch appropriate responders when assigned to radio operations.
Monitor radio traffic and update responders as circumstances change.
Provide caller instructions within training and certification.
Maintain accurate records and protect confidential information.

Skills

Accurate typing

Active listening

Clear speech

Computer proficiency

Info organization

Education

High school diploma or GED

Tools

Computer-aided dispatch systems

Job description

Responsibilities include validating locations, prioritizing incidents, and maintaining records while working with rotating schedules and potential overtime.

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