Emergency Dispatch Trainee - Start in Public Safety

911 Emergency Communications; Lakewood (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in North Lakewood, WA. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations under supervision.

As you progress, responsibilities increase with demonstrated skills and completed certifications, with assessments and training milestones guiding advancement within the agency.

Qualifications

• High school diploma or equivalent required; trainee roles may accept applicants without dispatch experience.
• Basic computer skills, clear communication, and accurate typing are essential.
• Customer service or telephone experience is useful and expected for assessed performance.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Basic computer skills

Clear communication

Accurate typing

Customer service

Feedback willingness

Education

High school diploma or equivalent

Tools

CAD software

Job description

911 Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in North Lakewood, WA. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations under supervision.

As you progress, responsibilities increase with demonstrated skills and completed certifications, with assessments and training milestones guiding advancement within the agency.