Emergency Dispatch Trainee - Public Safety Ops

Emergency Telecommunicator Services; Kingsley (IA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services seeks trainee dispatchers for Plymouth, WA. This program provides structured instruction to learn call-taking, incident documentation, and operations support while under supervision and training milestones.

Training may include classroom instruction, simulations, and supervised console work. Shift schedules may include nights, weekends, and overtime as training progresses and certifications are earned.

Qualifications

• High school diploma or recognized equivalent required.
• Basic computer skills, clear communication, and accurate typing essential.
• Trainee positions may be intended for applicants without prior dispatch experience; additional prerequisites may apply.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Confirm locations and gather essential incident details.
• Develop typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching, and training milestones.
• Meet confidentiality, security, and professional conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks trainee dispatchers for Plymouth, WA. This program provides structured instruction to learn call-taking, incident documentation, and operations support while under supervision and training milestones.

Training may include classroom instruction, simulations, and supervised console work. Shift schedules may include nights, weekends, and overtime as training progresses and certifications are earned.