Emergency Dispatch Trainee - Start a Public Safety Career

County Emergency Communications; Caldwell (WV); On-site; USD 42,000 - 54,000; Full time

Job summary

County Emergency Communications in Caldwell, WV offers Dispatcher Trainee and Telecommunicator Trainee opportunities designed to introduce you to emergency communications work. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations under qualified supervision.

Training may include classroom instruction, simulations, and supervised console assignments with schedules that can include nights, weekends, holidays, and overtime as skill

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.
• Basic computer skills, clear communication, accurate typing, and willingness to receive feedback.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Customer service or telephone-based

Education

High school diploma or equivalent

Job description

County Emergency Communications in Caldwell, WV offers Dispatcher Trainee and Telecommunicator Trainee opportunities designed to introduce you to emergency communications work. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations under qualified supervision.

Training may include classroom instruction, simulations, and supervised console assignments with schedules that can include nights, weekends, holidays, and overtime as skill