Emergency Dispatch Trainee — Start a Life-Saving Career

911 Emergency Communications; Port Washington (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Nassau Public Safety Agency is seeking Dispatcher Trainee and Telecommunicator Trainee roles in Nassau. Trainees receive structured instruction to learn call-taking, incident documentation, and radio procedures while supporting emergency response operations.

Training may include classrooms, simulations, and supervised console work; schedules can include nights, weekends, and overtime. Completion of training leads to certified operational duties.

Qualifications

• High school diploma or equivalent commonly required.
• Basic computer skills and clear communication are essential.
• Willingness to receive feedback and learn new skills.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Develop accurate typing and dispatch skills.
• Study service-area geography and response jurisdictions.
• Observe and perform duties under supervision and complete milestones.
• Learn confidentiality and professional conduct requirements.

Skills

Typing

Computer basics

Customer service

Communication

Education

High school diploma

Job description

Nassau Public Safety Agency is seeking Dispatcher Trainee and Telecommunicator Trainee roles in Nassau. Trainees receive structured instruction to learn call-taking, incident documentation, and radio procedures while supporting emergency response operations.

Training may include classrooms, simulations, and supervised console work; schedules can include nights, weekends, and overtime. Completion of training leads to certified operational duties.