Emergency Dispatch Trainee: 911 Call-Taking & CAD Training

City of Montgomery, AL; Montgomery (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

The City of Montgomery, AL is seeking a Dispatcher Trainee to learn receiving and processing calls for both emergency and non-emergency assistance, and to dispatch public safety personnel as needed.

Training occurs in two mandatory phases, focusing on E911 procedures and police/fire radio dispatch. Candidates must meet age and typing requirements and pass background checks and a drug test. Shift availability includes weekends and holidays; compensation reflects flexibility.

Qualifications

• Must be at least 18 years old.
• Typing speed requirement of 32 words per minute.
• Willing to pass criminal background check, driving history review and a drug test.

Responsibilities

• Receive and process calls for emergency and non-emergency assistance.
• Dispatch appropriate public safety personnel based on the situation.
• Work under close supervision and complete two mandatory training phases during employment.

Skills

Typing 32 wpm

Background/Drug test clearance

Education

High school diploma or GED

Job description

The City of Montgomery, AL is seeking a Dispatcher Trainee to learn receiving and processing calls for both emergency and non-emergency assistance, and to dispatch public safety personnel as needed.

Training occurs in two mandatory phases, focusing on E911 procedures and police/fire radio dispatch. Candidates must meet age and typing requirements and pass background checks and a drug test. Shift availability includes weekends and holidays; compensation reflects flexibility.