Emergency Communications Dispatcher

Regional 911 Intake Solutions; West Point (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions is seeking police dispatchers to support West Point, IA operations. The role involves taking calls, dispatching officers, and maintaining accurate incident records from a central communications center.

Applicants should have a high school diploma, strong typing, clear radio communication, and the ability to learn local jurisdiction geography. Training and background checks are typical prerequisites.

Qualifications

• High school diploma or equivalent is commonly required.
• Ability to type accurately and listen carefully.
• Clear radio communication and rapid information processing.
• Geographic knowledge of jurisdiction may be required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Coordinate with neighboring agencies as needed.
• Maintain incident records and protect sensitive information.

Skills

Typing speed

Radio communication

Multitasking

Clear listening

Education

High school diploma

Tools

CJIS access

Job description

Regional 911 Intake Solutions is seeking police dispatchers to support West Point, IA operations. The role involves taking calls, dispatching officers, and maintaining accurate incident records from a central communications center.

Applicants should have a high school diploma, strong typing, clear radio communication, and the ability to learn local jurisdiction geography. Training and background checks are typical prerequisites.