Emergency Dispatch Operator — Protect & Respond

Per Mar Security Services; BLOOMINGTON (MN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401K with match

Paid Time Off

Job summary

Per Mar Security Services is seeking motivated individuals to join our nationally recognized Monitoring Center as Dispatchers in Bloomington, MN. You will be the vital link between properties and emergency services, handling alarms, signals and customer communications with schedules that include day shifts.

We offer a competitive benefits package and opportunities for career growth as part of a stable, long-standing Midwest security provider.

Qualifications

• High school diploma or GED required.
• 1–3 years dispatching, call center, or multi-line phone experience preferred.
• Strong customer service focus/skills essential.
• Must be detail-oriented and able to handle multiple tasks.
• Proficient with Microsoft Office Suite (Word/Excel); internet skills required.
• Must pass a pre-employment background check and drug test.

Responsibilities

• Answer and follow up on incoming signals, alarms and requests.
• Initiate outbound calls to customers, police agencies and emergency contacts.
• Accurately document accounts to note events or actions.
• Work additional hours as needed – cover open shifts and during storms.
• Inform customers of Per Mar Security Services products and refer business as appropriate.
• May be assigned additional duties or special projects by management.

Skills

Detail oriented

Customer focus

Multi-tasking

Strong customer service

Computer skills

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

Per Mar Security Services is seeking motivated individuals to join our nationally recognized Monitoring Center as Dispatchers in Bloomington, MN. You will be the vital link between properties and emergency services, handling alarms, signals and customer communications with schedules that include day shifts.

We offer a competitive benefits package and opportunities for career growth as part of a stable, long-standing Midwest security provider.