Emergency Dispatch Operator I

City of Laredo; Laredo (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

City of Laredo seeks a professional dispatcher to prioritize and dispatch police units, maintain radio contact, and handle emergency and non-emergency calls from the public. The role requires strong organizational skills, calmness under pressure, and clear English communication with bilingual capabilities in Spanish. Must be a U.S.

citizen with a high school diploma or GED. A thorough background check and pre-employment drug testing are part of the process.

Qualifications

• U.S. Citizen or eligible to work in the U.S.
• High School Diploma or GED required.
• Ability to obtain certifications post-employment as specified.
• Background check and drug testing may be required.

Responsibilities

• Sets priorities among incoming events and dispatches police accordingly.
• Maintains radio contact to track equipment and personnel locations.
• Receives and transmits emergency and non-emergency calls from the public.
• Performs related duties as needed.

Skills

Time management

Calm under pressure

Oral and written communication

Two-way radio operation

Prioritization of calls

Customer service

Education

High School Diploma or GED

Tools

Radio equipment

Computers & software

Job description

City of Laredo seeks a professional dispatcher to prioritize and dispatch police units, maintain radio contact, and handle emergency and non-emergency calls from the public. The role requires strong organizational skills, calmness under pressure, and clear English communication with bilingual capabilities in Spanish. Must be a U.S.

citizen with a high school diploma or GED. A thorough background check and pre-employment drug testing are part of the process.