Emergency & Non-Emergency Dispatcher – Fast-Paced, Impactful

SWISHER COMM INC; Los Angeles (CA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job summary

A communications company in Los Angeles is looking for a skilled Dispatcher to manage emergency and non-emergency calls. In this role, you will ensure the appropriate actions are taken by collecting information from callers, prioritizing urgent requests, and directing response units. Ideal candidates should have a high school diploma, excellent data entry skills, and the ability to multi-task effectively under pressure. Bilingual skills are preferred but not mandatory. Training is available for prospective candidates.

Qualifications

• Previous experience as a Dispatcher or in a similar position.
• Bilingual / Spanish preferred, but not required.
• Training available for strong verbal and written communication skills.

Responsibilities

• Receive inbound emergency and non-emergency calls.
• Collect and document information from callers.
• Prioritize calls according to the level of urgency.
• Transmit information to the appropriate person or department.
• Direct response units to appropriate location.
• Monitor status of the response team.

Skills

Excellent typing and data entry skills

Strong verbal and written communication skills

Highly organized

Ability to multitask

Education

High school diploma/GED

Job description

A communications company in Los Angeles is looking for a skilled Dispatcher to manage emergency and non-emergency calls. In this role, you will ensure the appropriate actions are taken by collecting information from callers, prioritizing urgent requests, and directing response units. Ideal candidates should have a high school diploma, excellent data entry skills, and the ability to multi-task effectively under pressure. Bilingual skills are preferred but not mandatory. Training is available for prospective candidates.