Emergency Dept Technician - Scotts Hill ED

Novant Health; Wilmington (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Novant Health Scotts Hill Medical Center in Wilmington, NC is seeking an Emergency Dept. Technician for a full-time day shift. You will deliver patient-centered care, assist nurses and physicians, and support mobility and safety for patients in the ED.

The role emphasizes timely documentation, compassionate communication with patients and families, and collaboration with a high-functioning team to maintain a calm, efficient environment for acute care.

Qualifications

• High School Diploma or GED is required.
• 1 year of Nurse Aide experience; phlebotomy and EKG in ED/outpatient settings desirable.
• Nurse Aide I and BLS certifications required; phlebotomy preferred.
• Must modify care based on patient age; knowledge of medical terminology preferred.

Responsibilities

• Deliver high-quality, patient-centered care by anticipating needs and supporting daily activities.
• Partner with nurses and providers, sharing observations to support care plans in a fast-paced ED.
• Assist with ambulation, repositioning, and fall-prevention to promote safe recovery.
• Document vitals and patient status accurately to aid clinical decisions.
• Create a calm environment for patients and families, offering reassurance during challenging moments.

Skills

Age-specific care

Medical terminology

Education

High School Diploma or GED

Nurse Aide I

American Heart Association BLS

Phlebotomy Certification

Job description

What We Offer

Welcome to Emergency Dept. Technician! Fulltime Day – Make a Difference with a Team That Feels Like Home
Looking for a Fulltime day shift where you’re more than just a number? Our Emergency Department team is known for its compassionate leadership, low turnover, and strong sense of camaraderie. We care for patients with a wide range of acute medical needs, giving you the chance to grow your clinical skills in a supportive environment. With leaders who are present and deeply invested in your success, this is a day shift that offers stability, impact, and community.

• Schedule: 9:00am - 9:00pm, Day Shift, Fulltime (Shift Differential)


• Department: Emergency Room


• Location: Novant Health Scotts Hill Medical Center

What You'll Do

• Deliver high‑quality, patient‑centered care by using your clinical experience to anticipate needs, support daily activities, and promote comfort and dignity throughout each patient’s stay.


• Serve as a trusted partner to nurses and providers, using your seasoned judgment to share meaningful observations, support care plans, and help the team stay aligned in a fast‑paced environment.


• Guide safe mobility and recovery efforts, drawing on your expertise to assist with ambulation, repositioning, and fall‑prevention practices that keep patients progressing safely.


• Ensure accurate, timely documentation of vitals and patient status, contributing reliable information that strengthens communication and supports excellent clinical decision‑making.


• Foster a calm, supportive environment for patients and families, using your experience to offer reassurance, set expectations, and help others feel grounded during challenging moments.

What We're Looking For

• Education: High School Diploma or GED, required.


• Experience: 1 year of Nurse Aide experience. Experience in basic patient care, phlebotomy, EKG in an emergency or outpatient setting highly desirable, preferred.


• Licensure/Certification
  
  
  
  • Nurse Aide I, required.
  
  
  • American Heart Association BLS required, required. Some departments have additional advanced CPR requirements as listed on staff annual education record, required.
  
  
  • Phlebotomy Certification, preferred.
  
  
  
  


• Additional Skills (required): Has knowledge and skills necessary to modify care according to patient(s) age. Has the ability to interpret information to identify each patient's requirements for care relative to his/her age specific needs.


• Additional Skills (preferred): Knowledge of medical terminology.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

181178