Emergency Dept Patient Services Specialist — Night Shift

Scripps Health; San Diego (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Retirement options

Career development

Job summary

Scripps Health is seeking a Patient Service Specialist - ED to join the Access Services/ED team at Scripps Memorial Hospital La Jolla. You will be on the front line, registering patients, handling insurance steps, and guiding them through check-in and payment processes.

The role emphasizes customer service, accuracy, and collaboration with clinicians and payers, with a night shift that includes weekends and holidays. Full-time position with comprehensive benefits.

Qualifications

• Proficiency in computer applications; strong math skills; ability to handle monies.
• Excellent communication and customer service.
• Strong organizational and analytical abilities; problem-solving.
• Adaptable, able to prioritize and meet deadlines.

Responsibilities

• Gather information for accurate registration including MRN, referrals, and payments.
• Route messages and handle billing inquiries.
• Manage patient check-in/out, verify identity and update demographics.
• Verify insurance coverage and collect patient responsibility.
• Schedule and reschedule appointments per guidelines.
• Assist in department reporting and communications.
• Support clinical staff and patient care team.

Skills

Computer proficiency

Mathematical skills

Money handling

Communication

Customer service

Organizational skills

Analytical skills

Time management

Job description

Scripps Health is seeking a Patient Service Specialist - ED to join the Access Services/ED team at Scripps Memorial Hospital La Jolla. You will be on the front line, registering patients, handling insurance steps, and guiding them through check-in and payment processes.

The role emphasizes customer service, accuracy, and collaboration with clinicians and payers, with a night shift that includes weekends and holidays. Full-time position with comprehensive benefits.