Emergency Dept Patient Access Rep

MaineHealth; Biddeford (ME); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Shift differentials

Job summary

MaineHealth is seeking an Emergency Dept Patient Access Rep at Biddeford, ME. This entry-level position involves working with clinical teams as the first point of contact for patients and families, focusing on registration, insurance verification, and follow-up for a positive patient experience.

Ideal for college students or anyone entering healthcare, it offers collaborative team culture, training opportunities, and eligible benefits including health, dental, vision, and tuition reimbursement.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Related experience in healthcare or customer service is preferred.
• Computer and data entry experience required.

Responsibilities

• Support patient journey through registration and insurance verification.
• Work alongside clinical teams as the first point of contact.
• Create a positive experience during critical moments.

Skills

Compassion

Communication

Teamwork

Data entry

Education

High school diploma or GED

Tools

Microsoft Word

Email

Internet communication

Job description

Emergency Dept Patient Access Rep (On-Site | Biddeford, ME)

$4,000 sign-on bonus available (prorated for part-time). Not eligible: per diem, current employees, or former employees within 6 months.

Join a close-knit, team-oriented Emergency Department just 15 minutes from Portland-at MMC Biddeford.

In this entry‑level role, you'll work side‑by‑side with clinical teams as the first point of contact for patients and families. You'll support the patient journey through registration, insurance verification, admissions, and follow‑up — helping create a positive experience during critical moments.

Fast‑paced, meaningful work where your compassion, communication, and teamwork make a real impact every day. Perfect for college students or anyone looking to get their foot in the door in healthcare.

• Collaborative, supportive team culture
• Leadership that listens and cares
• Strong focus on patient experience
• Training and growth opportunities
• Benefit‑eligible role with health, dental, vision, and tuition reimbursement
• Shift differentials available

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Related experience in healthcare or customer service is preferred.
4. Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e‑mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
5. Additional Skills/Requirements Preferred: N/A