Emergency Dept. Care Support Specialist - Patient-Focused

MedStar Health; Washington (District of Columbia); On-site; USD 29,000 - 42,000; Full time

Job summary

Georgetown University Hospital in Washington, DC seeks an Emergency Department Observation Attendant to provide clinical clerical and administrative support and assist in patient care.

Under supervision, you will assist with admissions, teaching, and entry of patient information while ensuring accurate records and smooth communication between departments. A High School diploma or GED is required, with EMT-B or ED assistant experience preferred.

Qualifications

• High school diploma or GED required.
• EMT-B training or 1 year ED patient-care experience or BSN student with clinical exposure.

Responsibilities

• Provide direct patient care under supervision of nursing/medical staff and perform routine procedures.
• Assist with patient admissions from the Emergency Department.
• Answer phones and route calls to appropriate personnel or departments.
• Participate in patient and family teaching including disposition instructions.
• Recognize and report significant changes in patient condition and perform initial interventions as needed.
• Disseminate patient information to referring physicians and coordinate follow-up records.
• Contribute to department Quality Improvement and precept new associates.
• Demonstrate SPIRIT values in all activities.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Education

High School Diploma or GED

EMT-B training or ED assistant experience

Job description

Georgetown University Hospital in Washington, DC seeks an Emergency Department Observation Attendant to provide clinical clerical and administrative support and assist in patient care.

Under supervision, you will assist with admissions, teaching, and entry of patient information while ensuring accurate records and smooth communication between departments. A High School diploma or GED is required, with EMT-B or ED assistant experience preferred.