Emergency Svcs Support Asst

MedStar Health; Washington (District of Columbia); Presencial; USD 29 000 - 42 000; Tempo integral

Resumo da oferta

Georgetown University Hospital is seeking an Emergency Department Assistant to provide clinical clerical and administrative support in the ED. You will work under the supervision of nursing and medical staff and assist with patient care, admissions, and communications.

Role requires strong communication, patient interaction, and ability to handle a high-stress environment. CPR certification and related unit certifications may be required. Training will be provided as needed.

Qualificações

• High School Diploma or GED required.
• EMT-B program or one year experience as nursing assistant/medical assistant/ED assistant, or BSN student with clinical clinical experience.
• 1-2 years hospital emergency department experience preferred.

Responsabilidades

• Provides direct patient care under supervision of nursing/medical staff.
• Performs routine sterile and non-sterile procedures and splinting.
• Participates in patient and family teaching and disposition instructions.
• Reports changes in patient condition to nursing/medical staff and initiates interventions.
• Disseminates information to referring physicians and forwards medical records to follow-up providers.
• Assists with patient admissions from the ED.
• Answers phones and routes calls to appropriate personnel.
• Supports Quality Improvement and precepts new associates as assigned.
• Maintains observation of patients when acting as Observation Attendant.
• Performs other duties as assigned.

Conhecimentos

Communication skills

Interpersonal skills

Customer service

Data entry

Formação académica

High School Diploma or GED

EMT-B program

Nursing assistant experience

BSN student with clinical experience

Descrição da oferta de emprego

General Summary of Position

Performs clinical clerical and administrative support functions for the Emergency Department. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's philosophy policies procedures and standards.

Primary Duties and Responsibilities

• Provides direct patient care under the supervision of the Nursing or Medical staff performing routine sterile and non-sterile procedures and splinting according to Unit/Hospital policy.
• Participates in patient and family teaching as directed including instructions related to disposition.
• Recognizes and reports significant changes in patient's condition to the nursing and medical staff and performs necessary initial interventions as necessary.
• Manages the dissemination of information to referring physicians and ensures that copies of the patient's medical record are forwarded to appropriate follow up care providers and medical records.
• Assists with patient admissions to the Hospital from the Emergency Department.
• Answers phones and routes calls to appropriate personnel or departments exemplifying Guest and staff relations in all activities.
• Performs Quality Improvement activities to ensure accuracy of duties performed by self and co-workers. Precepts new associates as assigned to ensure all job duties have been performed on a shift by shift basis. Participates in department Quality Improvement and Research initiatives as directed.
• Exemplifies our SPIRIT values in all activities
• Maintains direct observation of patient when functioning as an Observation Attendant
• Assumes other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all-inclusive.

Minimal Qualifications

Education

• High School Diploma or GED or equivalent required
• In addition one of the following three requirements must be met: Successful completion of an EMT-B program or one year experience as a nursing assistant office medical assistant or emergency department assistant in a medical setting or BSN student who has completed the sophomore year and has at least one semester of clinical experience.

Experience

• 1-2 years One-year experience in a hospital emergency department preferred preferred

Licenses and Certifications

• CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required
• Additional unit/specialty certifications may vary by department or business unit.

Knowledge Skills and Abilities

• Ability to perform technologies required and to learn other direct patient care technologies; excellent verbal and written communication skills; excellent interpersonal and customer relation skills; ability to set priorities and work in a stressful environment; experience with computers and data entry helpful; knowledge of insurance/third party payor practice and procedure helpful.

This position has a hiring range of

USD $25.69 - USD $25.69 /Hr.