Emergency Department Unit Secretary: Patient Care Admin

Rhode Island Hospital; Rhode Island; On-site; USD 29,000 - 30,000; Full time

Job summary

Rhode Island Hospital in Providence, RI, seeks an Administrative Support Clerk for the Emergency/Trauma Center. Under nurse managers, you will assist patients and families, coordinate communications, and handle treatment request forms and on-line data entry.

You will use PMAS and LIS systems, direct calls, and help ensure complete patient records at discharge. The role emphasizes Compassion, Accountability, Respect, Excellence and teamwork with hospital staff.

Qualifications

• Medical terminology knowledge.
• Strong interpersonal and written/spoken communication ability.
• Knowledge of department procedures to evaluate and process requests.
• Ability to operate on-line computer terminals and hospital information systems.

Responsibilities

• Receive and direct communications from police, media, physicians and others per department policy.
• Communicate with patients and families to provide information and request returns to the hospital.
• Enter physician orders for diagnostic tests and treatments; access LIS.
• Use PMAS to enter, access and update patient data and medical records.
• Maintain patient lists and discharge-related records; ensure complete ED records at discharge.

Skills

Medical terminology

Interpersonal communication

On-line computer systems

Department procedures

High school education

Education

High school diploma

Job description

Rhode Island Hospital in Providence, RI, seeks an Administrative Support Clerk for the Emergency/Trauma Center. Under nurse managers, you will assist patients and families, coordinate communications, and handle treatment request forms and on-line data entry.

You will use PMAS and LIS systems, direct calls, and help ensure complete patient records at discharge. The role emphasizes Compassion, Accountability, Respect, Excellence and teamwork with hospital staff.