Emergency Department Administrative Specialist

RIH Rhode Island Hospital; Rhode Island; On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Union membership

Job summary

Brown University Health’s Emergency/Trauma Center seeks an experienced clerical assistant to support patient care activities under nurse managers. You will handle calls, prepare treatment requests, and access LIS and PMAS systems to update patient data.

Responsibilities include greeting patients, routing to treatment areas, maintaining records, and assisting with scheduling and supplies. A high school diploma and strong communication are required, with familiarity with hospital procedures and

Qualifications

• High school diploma and basic knowledge as described.
• Strong communication skills, especially under stressful conditions.
• Familiarity with department procedures and medical terminology.

Responsibilities

• Receive and direct communications from police, media, rescue drivers, physicians and others. Handles or reroutes as required; initiates forms and records.
• Communicate with patients or families to provide information about department operations or request a return.
• Process or relay patient status as directed; contact private physicians and staff as needed; paging of staff.
• Maintain and update patient records; ensure discharge records are complete with diagnoses and signatures.
• Operate LIS and PMAS to enter, access and update patient data and medical records; manage charts and statistics.
• Assist with ordering supplies, preparing schedules and reviewing records for studies; route maintenance of office equipment.

Skills

Interpersonal communication

Medical terminology

Operate computer terminals

Education

High school diploma

Tools

LIS

PMAS

Job description

Brown University Health’s Emergency/Trauma Center seeks an experienced clerical assistant to support patient care activities under nurse managers. You will handle calls, prepare treatment requests, and access LIS and PMAS systems to update patient data.

Responsibilities include greeting patients, routing to treatment areas, maintaining records, and assisting with scheduling and supplies. A high school diploma and strong communication are required, with familiarity with hospital procedures and