Emergency Department Technician: Multiskill Patient Care

Baystate Health; Greenfield (MA); Hybrid; USD 27,000 - 36,000; Full time

Job summary

Baystate Health is seeking an experienced ED/support nurse to provide direct patient care, perform bedside tasks, and assist with phlebotomy and POC testing in a fast-paced emergency department. The role emphasizes patient throughput, safety, and teamwork within the unit.

The position requires 1–3 years of direct patient care, GED/HiSET, and certifications including BLS, CMA, CPT, and EMT. Collaboration with RN staff and physicians is essential for quality patient outcomes.

Qualifications

• Direct patient care experience 1-3 years.
• Proficient in reading and writing in English.
• GED or HiSET required.
• BLS certification from American Heart Association.
• CMA certification.
• CPT certification.
• EMT (Basic) certification.

Responsibilities

• Provides age-appropriate care to patients across the lifespan.
• Monitors vital signs and records measurements and documentation.
• Assists physicians with exams and procedures; supports phlebotomy and POC testing.
• Maintains lab area and compliance with regulatory requirements.
• Ensures patient safety and effective unit throughput in the Emergency Department.

Skills

Direct patient care

English proficiency

Education

GED or HiSET

Basic Life Support - American Heart Association

Certified Medical Assistant - CMA

Certified Phlebotomy Technician - CPT

Emergency Medical Technician - EMT (Basic)

Job description

Baystate Health is seeking an experienced ED/support nurse to provide direct patient care, perform bedside tasks, and assist with phlebotomy and POC testing in a fast-paced emergency department. The role emphasizes patient throughput, safety, and teamwork within the unit.

The position requires 1–3 years of direct patient care, GED/HiSET, and certifications including BLS, CMA, CPT, and EMT. Collaboration with RN staff and physicians is essential for quality patient outcomes.