Emergency Department Technician

Silvercross; New Lenox, Northern (IL, KY); Hybrid; USD 26,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Life Insurance

Flexible Spending Account

PTO and Sick time

401(k) plan with a match

Wellness program

Tuition Reimbursement

Job summary

Silver Cross Hospital in Illinois is hiring a Triage Technician to support ED operations as a clinical extender. The role accelerates initial data gathering, diagnostic testing, and patient transport under RN supervision.

Requirements include Illinois CNA or EMT-B, CPR, strong communication, and compassionate care in a fast-paced setting. Prior ER experience is preferred; hospital benefits apply for full-time staff.

Qualifications

• Excellent customer service skills.
• Ability to care for patients with compassion in a fast-paced environment.
• Willingness to learn clerking and medical terminology.

Responsibilities

• Perform direct patient care: vital signs and ADLs.
• Conduct 12-lead EKGs and point-of-care testing.
• Assist in procedures and with patient transport.
• Support ED care team and communicate with medical staff.
• Maintain a safe, clean environment following privacy standards.
• Coordinate patient transfers and manage waiting room safety.

Skills

Medical Terminology

Communication

Customer Service

Education

Illinois CNA or EMT-B certification

CPR certification

Tools

Computer skills

Job description

Position Summary

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve… for each other. Come join us! It’s the way you want to be treated. Position Summary: Supports and complements the nursing process under the direction of a Registered Nurse. Obtains complete, accurate and relevant patient data for the purpose of registration for the outpatient, free-standing emergency department and inpatient population.

Essential Duties and Responsibilities

Performs direct patient care, including, but not limited to:

1. Vital signs
2. Assistance with activities of daily living (ADLs)
3. 12-lead EKGs
4. Point of care testing
5. Splint application, wound care
6. Assist in procedures, code response and room preparation for incoming patients
7. Stocking and patient transport
8. Keeps charge Nurse aware of delays with patient care
9. Facilitating calls to medical staff
10. Facilitates patient transfer in collaboration with ED care team
11. Acknowledges and incorporates - the importance of culture, the assessment of cross-cultural relations, and vigilance towards the dynamics that result from cultural differences, the expansion of cultural knowledge, and the adaptation of services to meet culturally unique needs.
12. Promotes a clean and safe environment of care, utilizing the SAFE error prevention habits
13. Provides the highest standard of privacy and confidentiality in matters involving patients, coworkers, and the hospital by abiding by the Standards of Conduct

Required Qualifications

Education and Training: Currently certified by the state of Illinois as a CNA or EMT-B license. Current CPR. Excellent customer service skills. Ability to care for patients with compassion and maintain quality in a fast-paced environment. Willingness to learn clerking.

Work Shift Details

Afternoons - 12 hours, The Emergency Department Triage Technician functions as a designated clinical extender and assistant to the Triage Registered Nurse (RN). The primary objective of this role is to accelerate the initial data gathering, diagnostic testing, and transport of arriving patients to optimize overall department throughout. Operating under a strict, non-interpretive scope of work, the position executes protocolized clinical tasks and conducts scheduled safety surveillance within the waiting lobby to maintain a secure environment and mitigate clinical deterioration risks. 11a-11p full-time triage technician with rotating weekends and holiday rotation.

Requirements

Currently certified by the state of Illinois as a CNA or EMT-B license. CPR. Previous ER experience strongly preferred. Ability to care for patients with compassion and maintain quality in a fast pace environment. Must be organized, have excellent communication and customer service skills, great computer skills, must use proper phone etiquette and knowledgeable with Medical Terminology.

Department

EMERGENCY DEPARTMENT

Benefits for You

At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members. Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes:

• Medical, Dental and Vision plans
• Life Insurance
• Flexible Spending Account
• Other voluntary benefit plans
• PTO and Sick time
• 401(k) plan with a match
• Wellness program
• Tuition Reimbursement

Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits.

The expected pay for this position is listed below: $18.65 - $22.85 The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

INSPIRING HEALTHY RELATIONSHIPS THROUGH AN INCLUSIVE CULTURE AT SILVER CROSS.

Silver Cross