Emergency Department Registration Associate - Revenue Cycle Patient Access

Penn State Health; Hershey (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

50% Penn State tuition discount

Tuition reimbursement

Paid time off

Retirement plan

Employee Wellness Programs

Job summary

Penn State Health in Hershey, PA is seeking an Emergency Department Registration Associate. This role initiates the revenue cycle process for ED services, securing information for patient registration, eligibility verification, and insurance requirements.

You will review admissions and day care visits, support compassionate customer service, and have opportunities for growth within the department. The position offers evening shifts and the chance to develop essential skills in a diverse

Qualifications

• High School Diploma or equivalent required.
• Prior experience in medical health insurance knowledge and Revenue Cycle experience preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Initiates the revenue cycle process for ED services and secures information for patient registration.
• Performs eligibility verification and identifies insurance requirements for admissions and visits.
• Reviews regulatory requirements for admissions, observations, and surgical day care visits.

Skills

Customer service

Interpersonal skills

Attention to detail

Education

High School Diploma or equivalent

Job description

Invest in Your Future and Theirs: Beginning January 1, 2027, eligible full-time Penn State Health employees receive a 50% Penn State tuition discount for themselves and eligible dependents, including a spouse and children. The discount applies at Penn State University Park, Commonwealth Campuses, World Campus, and Penn College of Technology.

Location: US:PA: Hershey
Work Type:Full Time
FTE:1.00
Shift:Evening
Evening Shift Differential: $2.00/hour
Hours:2 8's 2 12's, every 3rd wknd; 3:p-11:30p; 11:00a-11:30p; 3:00p-3:30a

SUMMARY OF POSITION:

The Emergency Department Registration Associate initiates the revenue cycle process for all services rendered in the emergency department setting while adhering to EMTALA regulations pertaining to registration. The incumbent is responsible for securing all information required to accurately create and complete the patient registration, eligibility verification, identification of health insurance requirements, and reviewing regulatory requirements for admissions, observations, and surgical day care visits.

Emergency Department Registration Associates are offered flexible schedules and growth opportunities within the department. In this position, you'll have the opportunity to demonstrate compassion and empathy towards our patients and visitors, while also developing essential customer service and interpersonal skills in a diverse setting!

MINIMUM QUALIFICATION(S):

• High School Diploma or equivalent.

PREFERRED QUALIFICATION(S):

• Prior experience in medical health insurance knowledge, Medical terminology and Revenue Cycle experience preferred.

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH CORPORATION?

There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system.

Within Penn State Health’s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth.

YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract.

All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employerand does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.