Community Hospital Registration Associate - Revenue Cycle Patient Access

Penn State Health; Reading (Berks County); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Tuition discount

Be Well programs

Be Balanced time off

Be Secured retirement

Be Rewarded competitive pay

Be Supported HR resources

Job summary

Penn State Health is hiring a Community Hospital Registration Associate in Reading, PA. The role focuses on advancing revenue cycle tasks for inpatient and outpatient services, completing accurate pre-registration/registration, and verifying insurance while ensuring regulatory compliance within a hospital setting.

The position involves direct patient interaction, cross-department support, and offers an evening shift with opportunities for advancement within the organization.

Qualifications

• HS Diploma or GED required.
• Six months minimum in a customer service setting required.

Responsibilities

• Advance the revenue cycle process for services rendered in a community hospital setting.
• Secure all information required to complete patient pre-registration and/or registration.
• Verify insurance and benefits and review regulatory requirements for admissions, observations, and outpatient services.

Skills

Customer service

Communication

Interpersonal skills

Education

HS Diploma or GED

Six months customer service experience

Job description

Community Hospital Registration Associate - Revenue Cycle Patient Access

Invest in Your Future and Theirs: Beginning January 1, 2027, eligible full-time Penn State Health employees receive a 50% Penn State tuition discount for themselves and eligible dependents, including a spouse and children. The discount applies at Penn State University Park, Commonwealth Campuses, World Campus, and Penn College of Technology.

Location: US:PA:Reading
Work Type:Full Time
FTE:1.00
Shift:Evening
Evening Shift Differential: $2.0/hour
Hours:3:00p - 11:30p; every other weekend, every other holiday

SUMMARY OF POSITION

The Community Hospital Registration Associate advances the revenue cycle process for services rendered within a community hospital setting, both inpatient and outpatient. The incumbent is responsible for securing all information required to accurately complete the patient pre-registration and/or registration. This includes converting the correct visit within the billing system, verifying insurance and benefit verification, and reviewing regulatory requirements for admissions, observations, surgical day care visits, ED visits and outpatient services performed in a hospital setting.

The Registration Associate position involves direct interaction with patients and provides support across multiple hospital departments. Associates play a crucial role as they are frequently the initial point of contact for patients and their families, forming a cornerstone of our enduring relationship with the patient. Team members will enjoy a fast-paced environment, patient interaction, diversity in tasks and room for advancement both within the team and across the organization!

MINIMUM QUALIFICATIONS

• HS Diploma or GED required
• Six months minimum in a position in a customer service setting required

PREFERRED QUALIFICATIONS

• Medical health insurance knowledge preferred
• Medical terminology Revenue Cycle experience preferred

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH CORPORATION?

There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system.

Within Penn State Health’s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employerand does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.

Get job alerts tailored to your interests and updates on new roles delivered to your inbox.