Cancer Center Registration Associate - Revenue Cycle Patient Access

Penn State Health; Reading (Berks County); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Tuition Reimbursement

Total Rewards Program

Employee Wellness Programs

Job summary

The Cancer Center Registration Associate at Penn State Health St. Joseph Medical Center in Reading, PA, supports the revenue cycle by obtaining and verifying patient information for accurate registration and billing.

You will convert visits in the system, manage check-in, scheduling, eligibility verification, and cash collection at point of service. Our team values collaboration with care providers and patients, offers learning opportunities, and pathways for advancement within the department.

Qualifications

• HS Diploma or equivalent required.
• Six months minimum in a position in a customer service setting required.

Responsibilities

• Secure all information required to accurately complete patient registration.
• Convert the correct visit within the billing system and manage check-in and point of service cash collections.
• Schedule and verify eligibility for patients.
• Support check-out functionality and ensure accurate revenue capture.

Skills

Customer service

Registration

Patient access

Education

HS Diploma or equivalent

Job description

Invest in Your Future and Theirs: Beginning January 1, 2027, eligible full-time Penn State Health employees receive a 50% Penn State tuition discount for themselves and eligible dependents, including a spouse and children. The discount applies at Penn State University Park, Commonwealth Campuses, World Campus, and Penn College of Technology.

SUMMARY OF POSITION:

The Cancer Center Registration Associate advances the revenue cycle process for the Penn State Health St. Joseph Medical Center - Cancer Center in the practice site setting associated with a community hospital. The incumbent is responsible for securing all information required to accurately complete the patient registration, converting the correct visit within the billing system, check-out functionality, scheduling and eligibility verification. The incumbent performs all steps associated with patient check-in and point of service cash collections.

Our department is a Medical Practice location, open Monday – Friday, no holidays or weekends. We are a close-knit team made up of Patient Access Professionals that work well together. Working within the Cancer Center, the most rewarding aspect of our work is the relationships we build with patients and providers. Our environment constantly fosters learning, and we operate within various systems that provide educational opportunities seldom available to registration staff elsewhere. There are opportunities for career advancement and cross-training within the department!

MINIMUM QUALIFICATION(S):

• HS Diploma or equivalent required
• Six months minimum in a position in a customer service setting required

PREFERRED QUALIFICATION(S):

• Preference is given to candidates with customer service experience
• Revenue Cycle experience preferred

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH CORPORATION?

There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system.

Within Penn State Health’s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth.

YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract.

All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employerand does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.