Senior Registration Associate - Revenue Cycle Patient Access Hospital Services

Penn State Health; Lancaster (Lancaster County); Vor Ort; USD 42.000 - 57.000; Vollzeit

Benefits dieser Stelle

Tuition discount

Be Well programs

Paid time off

Zusammenfassung

Penn State Health is seeking a Senior Registration Associate to support hospital-based patient access operations in Lancaster, PA. The role emphasizes technical expertise, quality feedback, and handling the most complex tasks within the team.

Qualified candidates have a high school diploma and at least 1 year of customer service experience, including six months in a registration-related role. Medical terminology proficiency is preferred, with opportunities for growth and competitive benefits.

Qualifikationen

• High school degree or equivalent.
• One (1) year of customer service experience with at least 6 months from a registration based role.
• Medical Terminology Proficiency (preferred)

Aufgaben

• Provide line-level technical expertise to support Hospital-Based Patient Access functions.
• Review and provide feedback for quality and productivity to all Registration Associates.
• Investigate and resolve the most complex tasks performed by the team.

Kenntnisse

Customer service

Registration experience

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Senior Registration Associate - Revenue Cycle Patient Access Hospital Services

Invest in Your Future and Theirs: Beginning January 1, 2027, eligible full-time Penn State Health employees receive a 50% Penn State tuition discount for themselves and eligible dependents, including a spouse and children. The discount applies at Penn State University Park, Commonwealth Campuses, World Campus, and Penn College of Technology.

Location: US:PA:Lancaster
Work Type:Full Time
FTE:1.00
Shift:Night
Night Shift Differential: $2.50/hour
Hours:11:00p-7:30a Every other weekend

SUMMARY OF POSITION:

The Senior Registration Associate provides line-level technical expertise to support all functions performed by the Hospital-Based Patient Access positions performed in the hospital settings. The incumbent is responsible for reviewing and providing feedback for quality and productivity to all Registration Associates. The incumbent is responsible for the investigation and resolution of the most complex tasks performed by the team.

MINIMUM QUALIFICATION(S):

• High school degree or equivalent
• One (1) year of customer service experience with at least 6 months from a registration based role.

PREFERRED QUALIFICATION(S):

• Hospital-Based Work Experience
• Medical Terminology Proficiency

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH CORPORATION?

There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system.

Within Penn State Health’s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth.

YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employerand does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.