Emergency Department Patient Access Representative

UPMC; Pennsylvania; On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player is looking for dedicated Patient Access Representatives to join their team in the Emergency Departments. This full-time role offers a fantastic entry point into the healthcare field, providing essential services to patients and families. You will be the first point of contact, ensuring accurate patient registration and insurance verification. With comprehensive training and the chance to work flexible shifts across various locations, this position is perfect for those eager to make a difference in healthcare. Join a dynamic team and help create a positive experience for patients in critical moments.

Qualifications

• Entry-level role ideal for starting a career in healthcare.
• Training provided, including hands-on experience.

Responsibilities

• Work with patients and families in the Emergency Room.
• Obtain and update demographic and insurance information.
• Confirm insurance eligibility and collect payments.

Skills

Patient Registration

Insurance Verification

Customer Service

Payment Collection

Education

High School Diploma

Job description

Job Description: Patient Access Representative at UPMC

UPMC is seeking full-time Patient Access Representatives to work in patient registration at the front desk and bedside in the Emergency Departments at UPMC hospitals. This entry-level role is an excellent opportunity for those looking to start or expand their career in healthcare.

*Training is offered for this position and includes a 4-day Medipac training followed by hands on training/shadowing.

Responsibilities:

As a Patient Access Representative, your typical day will involve working with patients and family members as they arrive at the Emergency Room. You will be one of the first UPMC team members they interact with. Your responsibilities will include:

• Obtaining or updatingnecessary demographic and insurance-related information.
• Confirminginsurance eligibility.
• Collecting and recordingpatient payments, including co-payments, co-insurance, and deductibles.
• Obtainingapplicable signatures for consent to treat and financial responsibility, along with signatures on any required forms.

Work Schedule:

In this role, you will travel to any UPMC Emergency Department throughout Allegheny County and Cranberry. You will work a variety of shifts (daylight, evening, and overnight hours) on various days. Weekend and holiday availability is required. Some flexibility around locations and shifts may be available on a case-by-case basis. After six months of floating to various hospitals, there is the potential to be placed at one Emergency Department.