Emergency Department Front Desk Clerk – Medical Office

Priority Dispatch Corp.; San Diego (CA); Hybrid; USD 32,000 - 39,000; Full time

Job summary

Naval Medical Center San Diego – San Diego, CA is seeking a Medical Office Clerk to provide administrative and clerical support in the Emergency Department and in medical office operations at a military medical center.

Responsibilities include patient registration, tracking, handling ED inquiries, assisting with referrals, chart preparation, data entry in electronic medical records, coordinating with nursing and support staff, and preparing reports.

Qualifications

• High School diploma or GED required.
• Minimum of six (6) months of experience in a medical office setting.
• Typing proficiency of at least 50 words per minute (WPM).
• Knowledge of medical office procedures, medical ethics, and telephone etiquette.
• Proficiency with computerized systems and electronic medical records.

Responsibilities

• Serve as the initial point of contact for Emergency Department inquiries, in person or by phone.
• Provide customer service and communicate patient status information to families and visitors.
• Assist patients and family members with referrals to social services, chaplains, admissions, and other support services.
• Perform patient registration, admissions, pre-admission chart preparation, and demographic data entry within electronic medical records.
• Maintain and update patient tracking systems, status boards, and disposition information.
• Assist with Emergency Treatment Record (ETR) processing, chart compilation, and documentation management.
• Enter physician orders for laboratory and radiology testing and retrieve patient data through medical information systems.
• Coordinate communications with nursing staff, ancillary departments, on-call providers, and hospital support services.
• Prepare reports, maintain logs and files, operate office equipment, and manage general clerical tasks.
• Support laboratory administrative processes including specimen registration, accession tracking, report preparation, and follow-up activities.
• Participate in departmental training and staff meetings to maintain operational readiness and administrative support capabilities.

Skills

Typing 50 WPM

Customer service

Communication skills

Medical office procedures

Electronic medical records

Education

High School diploma or GED

Tools

EMR systems

Job description

Naval Medical Center San Diego – San Diego, CA is seeking a Medical Office Clerk to provide administrative and clerical support in the Emergency Department and in medical office operations at a military medical center.

Responsibilities include patient registration, tracking, handling ED inquiries, assisting with referrals, chart preparation, data entry in electronic medical records, coordinating with nursing and support staff, and preparing reports.