Emergency Contact

Charities Housing; San Jose (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Free apartment use

Job summary

EmergencyMD is seeking an Emergency Contact in San Jose, CA. Responsibilities include responding to emergencies, ensuring resident safety, and conducting regular property walk-throughs. This role requires strong communication and oversight skills. Successful candidates will assist in maintaining a safe environment and report issues related to health and safety concerns. The position offers unique compensation through a free apartment within California regulations.

Qualifications

• Ability to respond to emergencies quickly and follow protocols.
• Strong communication skills for interacting with residents and management.

Responsibilities

• Responds to emergencies and notifies management.
• Conducts after-hours walk-throughs of the property.
• Monitors the property and reports health/safety concerns.

Job description

POSITION: Emergency Contact

COMPENSATION: Use of a free apartment, subject to California law and a voluntary written agreement.

Description of Position

Monitor and Report: Emergencies, maintenance problems, health and safety concerns and lease violations that pose a threat to the health and safety of the residents or the property. An emergency is defined as any situation which is not under control and may result in injury, death or damage to the property.

Essential Duties & Responsibilities

• Responds to emergencies by first calling 911 and then the Manager or Regional Property Supervisor. Remain at the property until the Manager or their supervisor contacts them with instructions.
• Retains a list of emergency contact numbers for Charities Housing and the service providers at all times.
• Sets a schedule with the Regional Property Supervisor. Any schedule modification requires prior approval from the Regional Property Supervisor.
• Emergency Contact and family are required to follow Charities Housing Code of Conduct at all times while on Charities Housing property.
• Emergency Contact will not enforce policies or interview the residents regarding issues about after hours or overnight guests or other lease violators. Contractor will monitor and report only.
• Responsible for after hours walk through of property's exterior common grounds including parking lot, filling out work order requests on the Maintenance Request Form, including all relevant information such as date received and provide these to the Manager/Assistant Manager the following work day.
• The Emergency Contact will inform Charities Housing when he/she is absent from the property for 1 or more consecutive nights.
• Unlocks vacant apartments for vendor work on an as-needed basis.
• When needed, cleans/pick up debris around the common areas during walk through of the grounds.
• Posts general notices (no legal notices).
• Posts warnings on cars w/o permits and forward request to tow to management.
• Forwards emergency calls to Manager.
• Reports on resident activity that is against lease.
• Enters all hours worked on a timecard.
• Perform other duties as assigned.

The above intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

We are looking to make an immediate hire. This position will remain open until it has been filled. If we receive resumes from qualified candidates, we reserve the right to start the hiring process at any time.

Charities Housing is an equal opportunity employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status, or any other classification protected by state or federal law. If you need assistance or a reasonable accommodation during the application process because of a disability, it is available upon request. Charities Housing is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

No relocation benefits will be provided.