Emergency Communications & Transfer Specialist

DMC Group; Detroit (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision, and life

401(k) with employer match

Generous PTO

Career development opportunities

Health savings accounts

Employee assistance program

Employee discounts

Job summary

DMC Harper University Hospital is seeking a Communication Specialist to staff the Communication Center in the Detroit Receiving Hospital emergency department. This role focuses on centralizing communications between DMC sites and the surrounding area, supporting critical patient transfers and incident response.

The position requires EMT licensure in Michigan, BLS certification, and strong coordination skills.

Qualifications

• High School graduation or equivalent.
• Current Basic Life Support (BLS) Certification.
• State of Michigan license for Emergency Medical Technician.
• One or two years experience as EMT, preferred.
• Dispatch certification recommended not required.

Responsibilities

• Expedites and coordinates all transfers from external facilities.
• Coordinates and activates STEMI process, stroke team notification, major communicable disease response team, chempack team, decontamination team, all communications from outside agencies regarding acts of bio-terrorism/decontamination/code yellow; activates trauma pager.
• Handles operations of all communication equipment utilized to receive notification of critical patients transports, disasters, or mass casualty events by responding to HEAR radio, Region 2 South 800 MHz HEMS radio, life-net RS 12 lead receiving stations, care point receiving monitor, UHF receiving station, telemetry, EM TRAX, EMResource.
• Maintains appropriate log sheets, and data.
• Attends appropriate trauma systems monthly meetings.
• Telemetry response.
• Performs other duties as assigned.

Skills

Communication

Team coordination

Multitasking

Education

High School diploma or equivalent

Current BLS Certification

State of Michigan EMT License

Tools

HEAR radio

Region 2 South 800 MHz HEMS radio

EMResource

Job description

DMC Harper University Hospital is seeking a Communication Specialist to staff the Communication Center in the Detroit Receiving Hospital emergency department. This role focuses on centralizing communications between DMC sites and the surrounding area, supporting critical patient transfers and incident response.

The position requires EMT licensure in Michigan, BLS certification, and strong coordination skills.