ED Communication Specialist

Tenet Healthcare; Detroit (MI); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

401(k) retirement plan with employer 4

Generous PTO

Career development and continuing ed

Health savings accounts

Employee Assistance program

Employee discount program

Voluntary benefits: pet, legal, etc.

Job summary

Tenet Healthcare's DMC Harper University Hospital seeks an experienced ED Communication Specialist to staff the Communication Center in the Detroit Receiving Hospital emergency department. This role centralizes and streamlines inter-site and community communication, handling critical patient transports and major incident coordination.

The candidate will manage EMS communications, support STEMI and stroke teams, and ensure rapid transfer of patients while coordinating with ED staff.

Qualifications

• High School graduation or equivalent.
• Current Basic Life Support (BLS) Certification.
• State of Michigan license for Emergency Medical Technician.
• One or two years experience as EMT, preferred.
• Dispatch certification recommended not required.

Responsibilities

• Expedites and coordinates all transfers from external facilities.
• Coordinates and activates STEMI process, stroke team notification, major communicable disease response team, chempack team, decontamination team, all communications from outside agencies regarding acts of bio-terrorism/decontamination/code yellow; activates trauma pager.
• Handles operations of all communication equipment utilized to receive notification of critical patients transports, disasters, or mass casualty events by responding to HEAR radio, Region 2 South 800 MHz HEMS radio, life-net RS 12 lead receiving stations, care point receiving monitor, UHF receiving station, telemetry, EM TRAX, EMResource.
• Maintains appropriate log sheets, and data.
• Attends appropriate trauma systems monthly meetings.
• Telemetry response.
• Performs other duties as assigned.

Skills

EMT experience

Emergency communications

Education

High School diploma or equivalent

Basic Life Support (BLS) Certification

State of Michigan EMT license

Dispatch certification (recommended)

Job description

ED Communication Specialist (2606003302)

DMC Harper University Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

Benefit Statement

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare C dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

The Communication Specialist will staff the Communication Center in the emergency department at Detroit Receiving Hospital. The Communication Center is located in the emergency department at Detroit Receiving Hospital. The Communication Center will function to centralize and streamline communication between DMC hospital sites and the surrounding area. The Communication Center will house all outside communication equipment utilized to receive notification of critical patient transports, disasters, or mass casualty events. The Communication Center will accommodate the Personal Computer-Based Emergency Management (EM) System utilized during a major incident within Michigan for tracking patient movement from the scene to the hospital. The goal of the Communication Center is to expedite incoming patient transfers from external facilities and communicate to the ED staff patients condition prior to arrival.

Job Duties

1. Expedites and coordinates all transfers from external facilities.
2. Coordinates and activates STEMI process, stroke team notification, major communicable disease response team, chempack team, decontamination team, all communications from outside agencies regarding acts of bio-terrorism/decontamination/code yellow; activates trauma pager.
3. Handles operations of all communication equipment utilized to receive notification of critical patients transports, disasters, or mass casualty events by responding to HEAR radio, Region 2 South 800 MHz HEMS radio, life-net RS 12 lead receiving stations, care point receiving monitor, UHF receiving station, telemetry, EM TRAX, EMResource.
4. Maintains appropriate log sheets, and data.
5. Attends appropriate trauma systems monthly meetings.
6. Telemetry response.
7. Performs other duties as assigned.

Qualifications

1. High School graduation or equivalent.
2. Current Basic Life Support (BLS) Certification.
3. State of Michigan license for Emergency Medical Technician.
4. One or two years experience as EMT, preferred.
5. Dispatch certification recommended not required.

Facility Description

DMC Harper University Hospital has distinguished itself in surgery and medicine and is known for its clinical expertise and innovative research. A specialty referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure.

EEO Statement

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Other Employment Information

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

Background Check

Upon receipt of a conditional offer of employment, applicant will be required to undergo a criminal background check.

Other Programs

Tenet participates in the E-Verify and Work Opportunity Tax Credit (WOTC) programs. Follow the links below for additional information.

E-Verify: http://www.uscis.gov/e-verify

WOTC: https://www.doleta.gov/business/incentives/opptax