ED Communication Specialist

DMC Group; Detroit (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision, and life

401(k) with employer match

Generous PTO

Career development opportunities

Health savings accounts

Employee assistance program

Employee discounts

Job summary

DMC Harper University Hospital is seeking a Communication Specialist to staff the Communication Center in the Detroit Receiving Hospital emergency department. This role focuses on centralizing communications between DMC sites and the surrounding area, supporting critical patient transfers and incident response.

The position requires EMT licensure in Michigan, BLS certification, and strong coordination skills.

Qualifications

• High School graduation or equivalent.
• Current Basic Life Support (BLS) Certification.
• State of Michigan license for Emergency Medical Technician.
• One or two years experience as EMT, preferred.
• Dispatch certification recommended not required.

Responsibilities

• Expedites and coordinates all transfers from external facilities.
• Coordinates and activates STEMI process, stroke team notification, major communicable disease response team, chempack team, decontamination team, all communications from outside agencies regarding acts of bio-terrorism/decontamination/code yellow; activates trauma pager.
• Handles operations of all communication equipment utilized to receive notification of critical patients transports, disasters, or mass casualty events by responding to HEAR radio, Region 2 South 800 MHz HEMS radio, life-net RS 12 lead receiving stations, care point receiving monitor, UHF receiving station, telemetry, EM TRAX, EMResource.
• Maintains appropriate log sheets, and data.
• Attends appropriate trauma systems monthly meetings.
• Telemetry response.
• Performs other duties as assigned.

Skills

Communication

Team coordination

Multitasking

Education

High School diploma or equivalent

Current BLS Certification

State of Michigan EMT License

Tools

HEAR radio

Region 2 South 800 MHz HEMS radio

EMResource

Job description

DMC Harper University Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

Benefit Statement

At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare C dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance.

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

The Communication Specialist will staff the Communication Center in the emergency department at Detroit Receiving Hospital. The Communication Center is located in the emergency department at Detroit Receiving Hospital. The Communication Center will function to centralize and streamline communication between DMC hospital sites and the surrounding area. The Communication Center will house all outside communication equipment utilized to receive notification of critical patient transports, disasters, or mass casualty events. The Communication Center will accommodate the Personal Computer-Based Emergency Management (EM) System utilized during a major incident within Michigan for tracking patient movement from the scene to the hospital. The goal of the Communication Center is to expedite incoming patient transfers from external facilities and communicate to the ED staff patients condition prior to arrival.

Job Duties of the Communication Specialist:

• Expedites and coordinates all transfers from external facilities.
• Coordinates and activates STEMI process, stroke team notification, major communicable disease response team, chempack team, decontamination team, all communications from outside agencies regarding acts of bio-terrorism/decontamination/code yellow; activates trauma pager.
• Handles operations of all communication equipment utilized to receive notification of critical patients transports, disasters, or mass casualty events by responding to HEAR radio, Region 2 South 800 MHz HEMS radio, life-net RS 12 lead receiving stations, care point receiving monitor, UHF receiving station, telemetry, EM TRAX, EMResource.
• Maintains appropriate log sheets, and data.
• Attends appropriate trauma systems monthly meetings.
• Telemetry response.
• Performs other duties as assigned.

Qualifications

• High School graduation or equivalent.
• Current Basic Life Support (BLS) Certification.
• State of Michigan license for Emergency Medical Technician.
• One or two years experience as EMT, preferred.
• Dispatch certification recommended not required.

Facility Description

DMC Harper University Hospital has distinguished itself in surgery and medicine and is known for its clinical expertise and innovative research. A specialty referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure.

EEO Statement

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

Job: Emergency Services

Primary Location: Detroit, Michigan

Facility: DMC Harper University/Hutzel Women's Hospital

Job Type: Full Time

Shift Type: Day