Dispatcher/Telecommunicator Trainee - Entry Level

911 Emergency Communications; Nutter Fort (WV); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Fort Harrison, MT is seeking Dispatcher Trainee opportunities. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations under the guidance of qualified instructors.

Training combines classroom instruction, simulations, and supervised console assignments. Schedules may include nights, weekends, holidays, and overtime, with progression to full duties upon successful completion and certifications.

Qualifications

• High school diploma or equivalent required; trainee positions target applicants without dispatch experience.
• Basic computer skills, clear communication, and accurate typing are essential.
• Check vacancy for assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Education

High school diploma or equivalent

Basic computer skills

Clear communication

Accurate typing

Tools

Computer skills

Job description

911 Emergency Communications in Fort Harrison, MT is seeking Dispatcher Trainee opportunities. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations under the guidance of qualified instructors.

Training combines classroom instruction, simulations, and supervised console assignments. Schedules may include nights, weekends, holidays, and overtime, with progression to full duties upon successful completion and certifications.