Emergency Communications Trainee

Emergency Telecommunicator Services; Manalapan Township (NJ); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave and training

Job summary

Emergency Telecommunicator Services in Manalapan, NJ seeks Dispatcher Trainee/Telecommunicator Trainee to begin a structured program in emergency communications. You will learn call-taking, incident documentation, and dispatch operations under qualified supervision, with training milestones along the way.

Responsibilities expand as you demonstrate proficiency, including night, weekend, and overtime shifts as part of the training plan.

Qualifications

• Basic computer skills and clear communication are required.
• Typing accuracy and familiarity with common software are expected.
• Customer service or phone experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Education

High school diploma

Job description

Emergency Telecommunicator Services in Manalapan, NJ seeks Dispatcher Trainee/Telecommunicator Trainee to begin a structured program in emergency communications. You will learn call-taking, incident documentation, and dispatch operations under qualified supervision, with training milestones along the way.

Responsibilities expand as you demonstrate proficiency, including night, weekend, and overtime shifts as part of the training plan.