Emergency Communications Supervisor - Public Safety Dispatch

The University of North Carolina at Greensboro; Greensboro (NC); Sur place; USD 65 000 - 75 000; Plein temps

Résumé du poste

The University of North Carolina at Greensboro is seeking a Public Safety Telecommunicator Supervisor to oversee the Emergency Communications Center operations, supervise Telecommunicators, and ensure efficient dispatch of public safety personnel.

This working supervisor role includes evaluating Center performance, developing policies, coordinating with other departments and external agencies, and carrying out the duties of a Telecommunicator as needed.

Qualifications

• High school diploma required.
• Three years of emergency communications experience including lead/supervisory experience.
• Certification as a Division of Criminal Information computer operator or ability to obtain within one year.

Responsabilités

• Manage Emergency Communications Center activities and supervise Public Safety Telecommunicators.
• Monitor emergent, non-emergent, and administrative calls; relay information and coordinate response procedures.
• Dispatch appropriate public safety personnel and maintain communications logs and databases.
• Develop policies and procedures affecting ECC operations; participate in center planning and evaluation.
• Perform duties of a Public Safety Telecommunicator as needed.

Connaissances

Supervisory principles

Public safety dispatch

Formation

High school diploma

Outils

DCI operator certification

Description du poste

The University of North Carolina at Greensboro is seeking a Public Safety Telecommunicator Supervisor to oversee the Emergency Communications Center operations, supervise Telecommunicators, and ensure efficient dispatch of public safety personnel.

This working supervisor role includes evaluating Center performance, developing policies, coordinating with other departments and external agencies, and carrying out the duties of a Telecommunicator as needed.