Emergency Communications Supervisor (Public Safety)

City of Hemet; Hemet (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

The City of Hemet Police Department is seeking a Public Safety Dispatch Supervisor to oversee emergency communications for police, fire, and EMS. You will supervise dispatch staff, ensure timely response, and uphold professional standards in a 24/7 environment.

Ideal candidates lead decisively, mentor teams, and improve operational performance. This role focuses on life-saving response, coordination with departments, and continuous policy development to support efficient communications.

Qualifications

• Experience in dispatch for police/fire/EMS is required.
• Ability to supervise and mentor dispatch staff.
• Strong decision-making under pressure.
• Familiarity with public safety codes and procedures.

Responsibilities

• Supervise dispatch staff and manage shift assignments.
• Monitor performance and provide coaching.
• Develop and enforce dispatching standards.
• Coordinate with other agencies and departments.
• Prepare reports and maintain CAD data.

Skills

Public safety dispatch

Staff supervision

Decision making

Leadership

Education

High school diploma

G.E.D./California Proficiency Certificate

Tools

CAD software

Radio systems

9-1-1 procedures

Job description

The City of Hemet Police Department is seeking a Public Safety Dispatch Supervisor to oversee emergency communications for police, fire, and EMS. You will supervise dispatch staff, ensure timely response, and uphold professional standards in a 24/7 environment.

Ideal candidates lead decisively, mentor teams, and improve operational performance. This role focuses on life-saving response, coordination with departments, and continuous policy development to support efficient communications.