Emergency Communications Specialist - Police Dispatch

Regional 911 Intake Solutions; Pep (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions in Pep, TX seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers.

The role requires accurately documenting incident details, routing calls, monitoring radio traffic, and performing records inquiries after training. A high school diploma and strong typing are expected. Overtime and weekend work may be required in a dynamic 24/7 environment.

Qualifications

• Typing accurately and clearly on radio/records systems.
• Strong listening and spoken comprehension for clarity under pressure.
• Ability to learn jurisdiction geography and agency procedures.
• Access to criminal justice information systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, descriptions, vehicle details, and hazards
• Assign calls to available officers according to priority
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and safety concerns
• Coordinate with neighboring agencies and other emergency services

Skills

Typing proficiency

Clear radio communication

Spoken language comprehension

Geography knowledge

Education

High school diploma or GED

Job description

Regional 911 Intake Solutions in Pep, TX seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers.

The role requires accurately documenting incident details, routing calls, monitoring radio traffic, and performing records inquiries after training. A high school diploma and strong typing are expected. Overtime and weekend work may be required in a dynamic 24/7 environment.