Emergency Communications Dispatcher - Police

Regional 911 Intake Solutions; Panhandle (TX); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plan

Paid leave

Job summary

Regional 911 Intake Solutions in Panhandle, TX, seeks police dispatchers to support law enforcement operations by taking requests for assistance and maintaining reliable communication with officers. Dispatchers may handle calls, radio traffic, and records-system duties as assigned.

You will document incident details, assign calls, monitor statuses, and coordinate with agencies. A high school diploma is commonly required, with on-the-job training and certifications possible depending on the

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Radio communication

Multitasking

Geography knowledge

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Panhandle, TX, seeks police dispatchers to support law enforcement operations by taking requests for assistance and maintaining reliable communication with officers. Dispatchers may handle calls, radio traffic, and records-system duties as assigned.

You will document incident details, assign calls, monitor statuses, and coordinate with agencies. A high school diploma is commonly required, with on-the-job training and certifications possible depending on the