Emergency Communications Specialist - Dispatch & Response

National Public Safety Careers; Columbia (SC); On-site; USD 36,000 - 60,000; Full time

Job summary

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators for MC Coll, SC. These roles involve taking calls, dispatching police, fire, and EMS, and using computer-aided dispatch systems to ensure accurate, timely information flow.

Applicants should be prepared for nights, weekends, and overtime, with a focus on decision-making, confidentiality, and continuous training. Eligibility depends on the hiring agency and local requirements.

Qualifications

• High school diploma or equivalent required; certifications vary by jurisdiction.
• Strong typing, listening, and multi-tasking abilities.
• Ability to follow procedures and work in shift work.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing / keyboarding

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD systems

Radio communications systems

Telephone systems

Job description

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators for MC Coll, SC. These roles involve taking calls, dispatching police, fire, and EMS, and using computer-aided dispatch systems to ensure accurate, timely information flow.

Applicants should be prepared for nights, weekends, and overtime, with a focus on decision-making, confidentiality, and continuous training. Eligibility depends on the hiring agency and local requirements.