Emergency Communications Specialist (911 Dispatcher)

Fairfield County, Ohio; Lancaster (OH); On-site; USD 50,000 - 62,000; Full time

Job summary

Fairfield County Sheriff's Office seeks a full-time 911 Dispatcher to answer calls from the public and safety agencies, dispatch appropriate units, and maintain accurate incident records. The role operates a CAD system, TDD, and national warning systems, with responsibilities spanning call intake to unit coordination.

Applicants must be US citizens, possess a high school diploma or GED, and be at least 18 years old with a valid driver’s license.

Qualifications

• United States citizenship required.
• High school diploma or equivalent (GED) required.
• Age 18+ required.
• Valid driver’s license required.
• Shift work including weekends and holidays, with potential overtime.

Responsibilities

• Operate a computerized E-911 Emergency Telecommunications System and CAD system.
• Answer calls for emergency police, fire, and medical services.
• Verify addresses and incident locations using available systems.
• Obtain information from callers to identify type and priority of emergency.
• Distribute calls to appropriate jurisdictions or agencies as needed.
• Track calls for service and update CAD records in real time.
• Monitor status of all units on duty and input information per protocol.
• Conduct training and drills as required and coordinate emergency operations when needed.

Skills

Typing 30 wpm

Calm under pressure

Clear English

Education

High School Diploma or GED

Job description

Fairfield County Sheriff's Office seeks a full-time 911 Dispatcher to answer calls from the public and safety agencies, dispatch appropriate units, and maintain accurate incident records. The role operates a CAD system, TDD, and national warning systems, with responsibilities spanning call intake to unit coordination.

Applicants must be US citizens, possess a high school diploma or GED, and be at least 18 years old with a valid driver’s license.