Emergency Communications Specialist (911) – Brasher Falls

National Public Safety Careers; Brasher Falls (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Takers for Brasher Falls, NY. Responsibilities include handling incoming emergency and nonemergency calls, confirming locations, and entering details into dispatch systems. Training and certification are required to provide pre-arrival instructions.

Positions may require rotating shifts, including nights, weekends, holidays, and overtime. Strong listening skills, accurate typing, and clear verbal communication are essential in this critical

Qualifications

• High school diploma or equivalent required or accepted.
• Strong listening skills and accurate typing a must.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions within training and certification.

Skills

Listening comprehension

Accurate typing

Verbal communication

Education

High school diploma or equivalent

Tools

Call-processing software

Dispatch software

Job description

National Public Safety Careers is seeking 911 Call Takers for Brasher Falls, NY. Responsibilities include handling incoming emergency and nonemergency calls, confirming locations, and entering details into dispatch systems. Training and certification are required to provide pre-arrival instructions.

Positions may require rotating shifts, including nights, weekends, holidays, and overtime. Strong listening skills, accurate typing, and clear verbal communication are essential in this critical