Emergency Communications Specialist

Public Safety Dispatch Network; West Palm Beach (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network is seeking qualified Public Safety Dispatchers and Telecommunicators for Balm, FL. These roles combine communication, technology, and decision-making, handling call taking, dispatch, and coordination in a fast-paced environment.

Responsibilities include processing requests, verifying locations, operating CAD and radio systems, coordinating resources, maintaining records, and adhering to confidentiality and training standards.

Qualifications

• High school diploma or GED required.
• Accurate typing and active listening essential.
• Ability to switch between tasks and follow procedures.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or GED

Tools

CAD software

Radio systems

Telephone systems

Job description

Public Safety Dispatch Network is seeking qualified Public Safety Dispatchers and Telecommunicators for Balm, FL. These roles combine communication, technology, and decision-making, handling call taking, dispatch, and coordination in a fast-paced environment.

Responsibilities include processing requests, verifying locations, operating CAD and radio systems, coordinating resources, maintaining records, and adhering to confidentiality and training standards.