Emergency Communications Dispatcher | Public Safety

Public Safety Dispatch Network; McIntosh (AL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network in MC Intosh, FL seeks skilled Dispatchers to manage emergency and nonemergency requests. You will verify incident locations, gather caller information, classify and prioritize requests, and operate CAD, telephone, mapping, and radio systems.

Work may involve nights, weekends, holidays, and rotating shifts. You will maintain records, uphold information-security requirements, and coordinate responses across agencies as needed.

Qualifications

• High school diploma or equivalent commonly required.
• Entry-level and experienced classifications may differ qualifications, training, and compensation.
• Demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Required certifications depend on services handled and jurisdiction training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Accurate typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

Computer-Aided Dispatch (CAD)

Telephone systems

Mapping systems

Radio systems

Job description

Public Safety Dispatch Network in MC Intosh, FL seeks skilled Dispatchers to manage emergency and nonemergency requests. You will verify incident locations, gather caller information, classify and prioritize requests, and operate CAD, telephone, mapping, and radio systems.

Work may involve nights, weekends, holidays, and rotating shifts. You will maintain records, uphold information-security requirements, and coordinate responses across agencies as needed.